How much should I pay for HVAC maintenance?

How

As warmer weather taxes aging air-conditioning systems, the decision whether to repair an older rooftop unit or replace it with a newer, higher efficiency system may loom large for some commercial property owners.

Most light-commercial HVAC products are designed for a life expectancy of 15 to 20 years. However, factors beyond the control of the original equipment manufacturer dictate the actual reliability and cost effectiveness of operating the equipment during its useful life period. That's why it's important to carefully examine each piece of equipment before reaching a decision to repair or replace a system.

Understand the History of Your System

A careful examination begins with the collection of all available information regarding the system, including records of the original installation, periodic maintenance, and repairs. If you do not have this information, contact servicing contractors and let them know you are evaluating your equipment to determine whether or not you will be replacing it. Cooperation will usually follow, and you will have the opportunity to "size up" the contractor for consideration when doing future maintenance, repairs, or replacement.

If you do not have a file on each piece of equipment, start one. In addition to the records you collect, be sure to include the manufacturer's model and serial number, individual unit or site reference numbers, installation and operating instructions, warranty information, and factory- or contractor-backed service and maintenance agreements.

Inspect the Equipment

Overall appearance of each unit will provide valuable information about the quality and attention to maintenance provided the unit. Inspect the equipment (or have a qualified technician perform the inspection), following the manufacturer's instructions and safety warnings before removing any access panels.

The cabinetry should be intact and fastened properly to minimize any air (or weather) leakage into or out of the unit. Filters, too, should be clean. Clogged or restricted filters reduce a system's efficiency markedly, increasing the internal negative air pressure and pulling dust, dirt, and debris into the unit's air circulating system.

Check the condition of the coils as well, looking for evidence of dirt, debris, or physical damage to the coils. Bent, damaged, or restricted coils restrict air flow, reducing unit efficiency and increasing operating costs.

Arrange for a professional contractor to inspect each unit to assess its operating condition. If you can tie this to a periodic maintenance or repair call, you will save some expense. The inspection should include a complete operating review of the heating and cooling portions of the equipment and an assessment of the airflow, temperature rise, and temperature split to be certain they are within the manufacturer's specified ratings. Be present for the inspection and request that the technician review the findings with you, including the identification of problems and recommendations and quotes for corrective actions. Include this information in the unit files you have started.

Review the Information You Have Collected

At this point in the evaluation process, you likely have learned a lot about each system. As you review the information you have gathered, determine and confirm the applicable manufacturer and contractor-supported warranty coverage that remains on each unit.

Based on the records you have and inspections conducted, assess the condition of each unit. Equipment improperly maintained and serviced is likely to be less reliable and less efficient, resulting in increased operating costs and premature failures and repair costs. Consider the age of the unit, warranties or service contracts that apply, and the condition of the unit. Has it been well-maintained and what repairs are needed in the short term and the long term?

Make the Decision to Repair or Replace

Studying current operating expenses as well as projected repair and operating expenses better equips you to make the decision to repair or replace existing equipment. Compare these expenses to the operating costs of new, high-efficiency equipment. Most manufacturers can help you make this comparison by estimating operating costs based on unit efficiency and local utility costs. In many cases, if your equipment is aged, new high-efficiency replacements will provide significant utility savings that can be factored as a "payback" in a decision to replace.           

A firm quote from your contractor will help you estimate the future costs associated with restoring a unit's operating performance.

Finally, as you make your decision to repair or replace, consider applicable utility rebates for the installation of high-efficiency equipment. Your local utility can provide rebate information that applies to your area.

You should also consider potential savings that new equipment warranties will provide compared to out-of-warranty repair estimates. The purchase of extended warranties and scheduled maintenance programs offer additional savings worthy of your consideration. Often these warranties can be negotiated into the initial purchase price for new equipment and offer an affordable approach to future maintenance and repairs.

Execute Your Decision

Select a reputable local contractor who will offer future support or backup of their workmanship. Work to define a maintenance and monitor program for the existing or new installation. This program should cover all aspects of the equipment, be performed regularly with accurate recordkeeping, and include basic system performance measurements to assure each unit remains in peak operating condition.

Be certain to keep accurate records. These records will help you estimate operating expenses and, in the event of future problems, guide your contractor in proper repairs. And as your equipment ages, these same records will prove useful as you again consider the decision to repair or replace.



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